Firstly, we are very pleased with the product and were equally impressed by the two men who fitted the doors and screens. Their workmanship was noteworthy and I commend their professionalism as well as their being friendly, helpful and excellent ambassadors for your company.
Again our thanks and unconditional recommendation to others.
Just a note to reiterate how thrilled we are with the new room! The doors really do have the “Wow” factor and everyone who sees them is blown away with the difference it has made not only to the house, but to our lives. It only takes a little sunlight to warm the room in winter, and by opening the main sliding doors into the house I am saving on heating bills, as it warms the whole house!
Now that summer is here we get the full effect from the amazing sunblinds you installed. As the verandah is west facing, the summer sun was doing great violence to both the house and us, almost uninhabitable on really hot days, but now the house stays cool all day. SO impressive just to flick the remote and watch them wind up or down with quiet majesty – feels so luxurious!
My big thank you is for the great after sales service you guys have given us. When one of the motors inexplicably broke down (probably my fault in misusing the remote) you did not hesitate to make the two hour drive to the country to inspect and then again to replace the whole motor (without charge). So impressed with your quiet professionalism and fantastic customer service. The icing on the cake of a deeply satisfying project.
I would like to congratulate your company on the efficient, and clean workmanship shown by your employees.
Hi Dean and Jennifer
The web page looks great, wish I lived there, oh wait, I do! We have had only very favourable comments from visitors who without exception, unless we have already told them otherwise, think they are glass panels.
It is working so well for us and warms up incredibly quickly the moment any sunshine touches it.
On Saturday I went out onto the deck from the lounge room and I would have sworn there was some sort of heating out there. We actually opened the internal bi-folds between the lounge and deck to take the chill off the rest of the house, they are our own heating solar panels!
Thanks again for a terrific job and a real boost to our lifestyle.
If you want to take any other shots please feel free to contact us.
Dean and Jennifer
We had our bifolds installed today and wanted to let you know that they look absolutely amazing. So much better than I anticipated.
The colour and top extension looks great. I also love the weather strip!
Thank you very much for all your help with matching the colour to our windows.
A huge thank you to Warren and Wayne for the installation. They did a great job.
Have a great day.
We are extremely happy with the work and will recommend you to our friends. Can i just say how hard and quickly the two installers worked.
Very impressed with them.
Hi Dean and Jennifer
Just a brief note to thank you for your efforts in the installation of our outside enclosure. It has turned the area into a very cosy and inviting little alcove which we are using daily. It is exactly what we had been wanting. Your pleasant and helpful service was very much appreciated.
Good Morning. Neil and myself are very happy with our extra room. It looks great and we love it. The guys who installed were professional and also friendly and explained everything. We would definitely recommend your services to those who enquire. Thanks again.
All the best
Hi Dean and Jennifer
Just wanted to let you both know that they look fantastic and the guys who installed them today were fantastic thanks 🙂
We’ve installed the windows and they look absolutely fantastic! Thanks so much for the great job you’ve done on these. The Panels look great and I’m keen to keep them that way.
Dear Dean and Jennifer
This is to express my great appreciations for you having provided me the best products and the best service ever!
I know you guys are located quite far from where I am, but you have always made your best efforts to come down for everything that I need.
I cannot be more grateful for all you have done.
I am so going to refer to my clients and my friends who ever want to have the same sorts of products.
Thank you so much again and wish you all the best.
I am not used to dealing with such on the ball and efficient people… rare in the market place these days. Well done guys…never even felt I needed to get comparative quotes!!
Hi Jenny and Dean
A great big thank you for a great job on my little back porch. I’m so happy once again
Thanks very much, I really appreciate your efforts in making it happen. WOW it is fantastic, thank you We are so happy with the transformation.
Its always good to know you have made your customers happy, so far those who have seen the before and after are saying ‘WOW’ too, and its just made the rest of the work we have done in that area complete.
“Love our new outdoor room. Just like to thank Dean and the installers for a fantastic job.”
After a short production time,today 5/8/16, I had 6+ custom made pvc “weatherwallsTM” (including a hinge door,pawproof fly screens and a dogy door) fitted to my odd shaped patio,inside an existing fence-they look great and are great!
What a pleasure it was to deal with proprietors Dean & Jennifer, the installation crew and even the workshop guy-all friendly,helpfull and professional after many bad experiences with previous inferior trades and services ive employed to work on my home.
In late 2015,after quotes from some opposition companys (some who did the hard sell,some inferior/costly and some whom focused soley on slandering their opposition with a “cant do” arrogant attitude ),i was “sold” with deans relaxed approach,his “CAN DO” attitude,outright honesty on price,products used and whats possible, along with the quality of the product itself,which isnt infact “the same” build as “the others”-and he happily shows you why.
Due to life events,i did not proceed with his quote for around 8- 10 months. While elite was well in its rights to adjust the price upwards,-they (proprietors dean & jennifer) did not,nor did they bat an eylid but instead were nothing short of helpfull and reasuring with any concerns or questions,realy professional (drawrings/measurements etc) with supurb communication all the way,clearly flowing through to the install guys.
*Nor did they charge for an additional fixed screen panel, found to be required on follow up laser measurements prior to production-service like this doesn’t go unnoticed ) They deserve an award for GREAT CUSTOMER SERVICE AND PRODUCT – THANKS TO ALL THE TEAM AT ELITE PVC
“These guys have been fantastic to deal with. From the initial quote (they were not pushy at all) to installation and most importantly, the pre and post customer service. I have had the bi folds installed for over 2 years and had to get them adjusted. They came out, checked and adjusted the doors and did not charge. Service in my opinion is one of the most important things and these guys nailed it. Would recommend to anyone.”
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